If you shopped at Aldi this month then you may want to check your bank statement as the budget supermarket have double charged their customers.
If you shopped at Aldi stores in the Midlands on either August 4 or 7 then you would have been charged twice for your shopping.
A second payment was taken from accounts on August 24 for the same purchase and leaving customers outraged and overdrawn:
The shop has now admitted a technical problem was the cause and apologised to customers, reports the Mirror, with an Aldi spokesperson saying:
A processing error led to a number of our customers at some of our Midlands stores being charged again on Thursday 24 August for transactions originally made on Friday 4 and Monday 7 August.
All affected customers were automatically reimbursed within 24 hours.
We are sorry for this error and any inconvenience caused to our customers.
The issue is now resolved, but if customers require any further assistance, we advise them to contact our Customer Services team.
Although Aldi have stated they’ve reserved the payments, some customers are still complaining the money hasn’t been returned to them.
Customers who have been stung by an overdraft and other fees as a result have been told to contact the supermarket to complain providing proof of the fees.
If you are affected then you can contact Aldi on 0800 042 0800, or email customer.service@aldi.co.uk.
